Skip navigation

Add Work Info entries in the New Incident/WO/Change/Problem/Release creation in Smart IT

score 10
You have not voted. New

In Smart IT when we create new Incident/WO/Change/Problem/Release there is no option to add work info and attachment which is available in normal ITSM view. Can we add the same in Smart IT as well.


Work Info Entry ITSM View :

WIE ITSM view.png

Work Info Entry Smart IT view not present for New Incident:

WIE Smart IT View not present.png


Vote history