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SmartIT - Provide Time-out Notification when Editing Static Fields

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Current timeout settings is maintained at server level, and unless a back-end call is made, SmartIT cannot determine when static field has timed out.  Menu-driven fields give a timeout warning as soon as you click on them; however, static fields do not give timeout warning message.  You are allowed to edit static fields without a timeout warning.  For example, you can continue to edit a Knowledge Article or Ticket title/summary even if your session has timed out, but you only get the 'session has timed out' warning message when you go to save those changes, causing you to lose the modifications you just made.

 

Please provide timeout warning for static fields as well.

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