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Service Request Coordinator Console in DWP

score 20
You have not voted. Duplicate

There are many requirements where a group of people will have access to all their Company/Group Requests.

In ITSM SRM this is possible in Service Request Coordinator Console.


I know there is the Collaboration function in DWP but that is just not the same. There should be some possibility to allow Requests Access on Company/Group Membership Level.


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