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Tool or Procedure to upgrade App Visibility TEA Agents

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hi all,

 

hearing from all of the customers (especially migrating from TMART) that there is a documented and easy to use way needed to upgrade the App Visibility Components, especially the TEA Agents.

atm there is only the chance of manually upgrading the agents which involves

 

- lot of downtime due to also upgrading app visibility server

- having at least 2 software packages for silk runtime or silk performer and the TEA agent itself

- dependency between the 2 packages that need to be installed and verified

- with 10+ agents ( and customers having 50+ and many more) there is no useful way of manually upgrading without having a week downtime

 

with TMART it was possible to deploy new agent versions and patches using the UI

 

cheers rop

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