hearing from all of the customers (especially migrating from TMART) that there is a documented and easy to use way needed to upgrade the App Visibility Components, especially the TEA Agents.
atm there is only the chance of manually upgrading the agents which involves
- lot of downtime due to also upgrading app visibility server
- having at least 2 software packages for silk runtime or silk performer and the TEA agent itself
- dependency between the 2 packages that need to be installed and verified
- with 10+ agents ( and customers having 50+ and many more) there is no useful way of manually upgrading without having a week downtime
with TMART it was possible to deploy new agent versions and patches using the UI