Currently, you can configure the screens for the following ticket types only: Incident, Change Request, Work Order, and Task.
It should be possible to configure the screens for Problem and Know Error as well. Important features such as: Hide, Read Only, Set Value, Action are missing.
Note: this should include all aspects to align screen configuration capabilities for Problem Investigations and Known Error screens with the capabilities currently available for Incident, Change, Work Order and Task screens, i.g. including provider actions, edit model, etc.