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Add "Manage Task" option like Activity feed and  Services and CI on Console. This will help agents alot for quick edits and updates as well.

score 40
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Love the new Activity feed type CI option -

Please extend this to Related Tasks with count on the Activity feed.  I will submit an idea. It would be very useful for tasks quickly edit and update

Field.  Client ID, description queue, staff, resolution and status.  Will make it so easy!




Virginia Leandro Amit Jaiswal Nikhil Deshpande


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