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Self Service child Categories view

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Child categories of Service Request in Remedyforce Self Service 3.0 are displayed not in a user friendly way: it would be nice to see them displayed like the mother category (so listed already in the page without pressing the dropdown menu).

In this way the child categories would be more visible and intuitive to the end user, in the case in which there is a deep tree hierarchy.

 

Thank you,

kind regards

 

Giuseppe Ruvolo

Roberta Alice

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