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Add an admin option to expand service request instructions by default

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We have numerous use cases where a service owner would like specific instructions on each service request, but they need all the instructions to be visible to make sure the user sees them.  Typical user behavior is to not expand the instructions box.  It appears by default, the instructions box is collapsed and always has to rely on user interaction to expand it.



Please add an admin option to allow all service request instructions to be expanded by default.


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