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Footprints 12 - Ticket tags

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Hi All,

 

I would like to put out an idea to have the ability to include/make ticket tags in Footprints 12.  Much like other applications as well the BMC forum we would like our users to be able to add tags to tickets that can quickly group together tickets with tags as well as create their own tags on the fly.  Currently the only options are searches that we build based around single selects fields (which requires a publish to make adjustments to and prevents users from being able to customize) and a search based around free text fields, which requires the search to be updated every time such a field is modified.

 

Thank you very much!

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