Forgive me if this has already been requested, but I didn't find anything.
This is a request to add a form template field of "Note", the same field that is required to submit a ticket. One use case is an onboarding ticket that requires employee information. The best way we've figured out so far is to use the Additional Information field. In this case, it would make more sense for the required information to be in the Note field. See attached for example.