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Ability to sort results in table fields by more than one column

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Hi everybody,

 

I miss the (ad-hoc) ability within Remedy Mid-Tier to sort entries in a table field by two columns to achieve a grouping effect.

With the Remedy User Tool this was possible.

 

Use Case:

I have (below) table field and would like to sort (group) the entries by column “Group” and (within the groups) sort by column “Modified Date”.

In the Remedy User Tool I would first click on the label for the column I would base the sorting on (=Modified Date) and then click on the second column (=Group) for the grouping.

Unfortunately in Mid-Tier the results of the first sorting gets "lost". This is probabely because the sorting is done server side, so you only get the last sorting result.

 

Results:

a) Remedy User Tool

b) Mid-Tier

Hope you all find this a nice feature to have back again. So please help to raise awareness at BMC Remedy Development team by voting for ths idea.

Thanks.

 

Best Regards,

Johannes

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