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Smart IT mobile device: Bulk Scanning for Asset updates

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The Smart IT App on a mobile device (iOS/Android) already supports a "Code Scan" option that allows for bulk asset receiving.

For bar code scanning, "Code Scan" supports the native mobile device camera or manual input from the keyboard.

Receiving assets in Smart IT after scanning them - Documentation for Remedy with Smart IT 19.02 - BMC Documentation

 

Smart IT on a mobile device already supports Bulk Asset Actions from the Asset Console

Configuring and running asset actions - Documentation for Remedy with Smart IT 19.02 - BMC Documentation

 

Idea: Enhance "Code Scan" to support Bulk Asset functions using existing Asset Actions

Enhance "Code Scan" to support Bluetooth connected bar code scanners as a native integration into the mobile device app.

 

Use-cases covered by this enhancement:

1) Bulk Asset movement between Locations (Sites) - For example, 400 Assets moving to a new location within the state

2) Asset Building Audit - For example, validation/updating Assets after a building move

3) Asset Inventory - For example, moving Assets Received into Inventory

4) Native BlueTooth scanning, For example, Wireless Access Point in the ceiling

The mobile device camera is not useful in low-light locations or when the asset bar code is not easily accessible.

 

Additional requirements:

1) For this Idea to be effective for our use-case, we also need this other Enhancement implemented SmartIT: Asset actions - Update asset information - Add Cost Center

2) This known defect must be resolved to provide a complete solution. Defect# SW00552301 Smart IT UC and iOS cannot remove Status Reason (fixed in 19.02?)

3) This known problem must be resolved to provide a complete solution. Problem# PD00007570 Smart IT Asset Action for Status update does not function when putting "In Inventory"

 

CodeScan.PNG

CodeScan2.PNG

Smart IT Custom Asset Actions that we have created

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