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The Print and Print to PDF options are not present in the Lightning Experience in Remedyforce.

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According to an update from Salesforce, In Spring '19, they are delivering a Printable View button for records in Lightning Experience of the following object types: Account (including Person Account), Contact, Lead, Opportunity, Case, Order, Contract, Campaign, Custom Objects.

 

Below is the Idea link from Salesforce:

https://success.salesforce.com/ideaView?id=0873A000000E8QzQAK

 

So it would be really nice to have a Print and Print PDF option in the Lightning Experience.

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