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clickable URL in request comments of MyIT/DWP

score 5
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This idea is basically a duplicate of  Smart IT: Please support active Hyperlinks in all Kinds of Text Fields, please vote there instead.


If you add comments to a request via Midtier, the URLs are clickable:


If you add comments in SmartIT the URLs are also clickable:


However in DWP/MyIT the URL occurs in plain text:


Users therefore have to copy links manually and paste the URLs in a new browser window/tab to access the information.

It would be a useful feature to have URLs displayed as usable link in the DWP/MyIT application.


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