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Allow more than 3 attachments per myIT/Digital workplace 18.05 request

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For several HRCM business processes the limitation of three 3 attachments per myIT/Digital workplace request is causing serious issues.

 

Users want to upload more than that - and are not using Digital Workplace as a consequence.

 

We are aware of the workaround whereby a request is made, then found in timeline and further attachments added there, but uptake of this is very low (<10%).

 

One example of this is receipts for expenses claims.

 

IDEA: allow more than 3 attachments per myIT/Digital workplace request - ideally unlimited, but a far higher limit  - e.g. 10 would be sufficient.

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