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Would like to be able to Search other Fields that Instance Name for CIs in Lookups on Service Requests in Remdyforce Self Service

score 105
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If you add a lookup to CIs in a Request Definition, when you open the Service Request in Self Service the Search/Type Ahead only searches the Instance Name.  Would like to be able search other fields in the same manner as in the popup in the Remedyforce Console.


From Self Service


From the Remedyforce Console



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