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Track-It 2018 - HTML template for ticket emails (Manual Notification in 11.x)

score 115
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Track-It 2018 needs the ability to customize the manual email notification when sending email from a ticket.  In 11.x, this could be done in Configuration -> Help Desk -> Work Order Events -> Work Order Notification Templates -> Manual Notification.


2018 seems to support email templates for ticket creation/modifications, but I don't see anyplace to setup the template for manual emails.





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