I think smart reporting has become an established, important product. The discussions in the area Get Started with Smart Reporting no longer focus on 'Get started ...' either.
Long speech, I search this area more often and would rename it to'Smart Reporting' and maybe analog 'cmdb' as subtilem to the main products. As far as I can see, it would be these
- Remedy AR System, with a view to the installer
- Remedy ITSM, main use case
- TrueSight, new main use case
I don't want to hide the fact that I don't like CMDB as a sub-item. So I'd be happy with an own main entry. BMC invests here, it becomes more important and analytics is omitted.