Requesting the feature below on behalf of customer.
- a dashboard in TSPS that will show or list only servers where the “PatrolAgent” is currently down or uncontactable.
- (It might be beeter to filter out the status by running, disconncted, markedfor deleted, etc)
There is no dashlet to show such information as feature of existing dashlet is very limited (e.g. show parameter values, event information etc)
"BMC PATROL for TrueSight Self-Monitoring" has below parameters -
Number of connected PATROL agents (ConnectedCount)
Number of disconnected PATROL agents (DisconnectedCount)
Total number of PATROL agents (TotalPACount)
Device Performance dashlet (https://docs.bmc.com/docs/TSInfrastructure/110/device-performance-dashlet-719679194.html) can show these parameters values (not the list of PatrolAgent device name) but this can show just a number.
When PatrolAgent is disconnected, following event is triggered where the message contains PatrolAgent device name.
msg='Self-Monitoring: PATROL Agent on clm-pun-033814.bmc.com:3181 is disconnected.';
Event List dashlet (https://docs.bmc.com/docs/TSInfrastructure/110/event-list-dashlet-719679196.html) can show these events by filtering message and event class. However maximum "Time Period" we can set in this dashelet, is just 2 days so it will list the event where PatrolAgent was disconnected in max 2 days only.
Hence it is too difficult to implement such feature with current dashlet.