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Allow Smart IT KCS permissions to co-exist with classic knowledge permissions

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If you provide the KCS permission to a user it will overwrite the Knowledge permissions and vice versa. Since the review dates are not visible in Smart IT user needs the knowledge permissions to edit the review date. Once those permissions are granted you have to give the user their KCS permissions back so they can edit and manage articles in Smart IT.

 

It would be a better experience for both the customer and administrator if KCS and knowledge permissions could co-exist.

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