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Display result (by number) in the "Search" Self Service Portal

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I would like to suggest an improvement in the Service Portal. When my users search for a service "for example: Skype", the search result brings 3 request definitions and 2 FAQs.

 

 

But most of my users do not know that they should click on the "Remedyforce Knowledge Articles" to see the KBAs. It is not intuitive.

 

 

Below suggestion by numbers:

 

AS IS

 

TO BE

 

I do not know if this is the best way to display the results, but I think this would instruct users to click on this item

 

Thanks,

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