Skip navigation

DWP/MyIT : Business Requests categories

score 265
You have not voted. Product Team Review

In DWP/MyIT under Business Requests all the categories from HR Case Management and SRM appear (they have the same catalog), but the ones from HR Case Management appear first and there is no option on how to order the categories there.

There should be an option to be able to select if you want the SRM Categories from ITSM first and the the one from HR Case Management. Another option should be to have a new tier under Browse Categories only for the HR Case Management categories; a new catalog for HR Case Management like the catalog for Service Broker.

Comments

Vote history