when creating an Incident and viewing a suggested Knowledge entry in full view.
You have (among others) these 2 options:
Save to Ticket
Save & Resolve
The icons left to both options is a circle ... however the circle icon left from "Save & Resolve" already has a "Checked Arrow" inside.
So actually it looks like as if this option is already selected (without having selected anything).
From a user perspective this is very confusing (that is the feedback we received).
It would be best to remove that "checked" grafic.
Also added a screenshot ... thank you.