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CMDBLookUp must work on multiple results

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Today on the CMDBLookUp step, there's an option called "Fail on multiple results?" that is clearly not working as it should works :

 

 

BMC says that CMDBLookUp works as designed but I have to use a Database Lookup as a workaround

 

 

 

Some customers forbid direct access to the the ARSystem database, so the CMDBLookUp must work on multiple results.

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