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User image cannot be removed once selected.

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In SmartIT / MyIT, if a person record has a user image selected, such as a photo, (which they may have selected themselves or been allocated from admin)  then this cannot be removed or set back to the default outline image BY ANYONE.


I queried how to do this with BMC support and have been advised ... " ..... this is 'As Designed' feature, OOTB ".


I think it is not  'as designed', but more ' as left out '


It does not make sense to have the ability to add a picture, without the ability to remove the picture !


Some users have selected images for themselves, which they cannot now remove.


I request the edit ability to be able to have "no image" (or at least the generic outline image) as options.








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