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MyIT 3.3: Ability to hide SRDs in MyIT smartphone but leave them still visible or accessible in MyIT browser

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Hi List,


Unfortunately, BMC informs us that this is not possible to filter some SRDs in MyIT smartphone applications (and leave them visible via browser).


SRDs visibility will be same in all clients of MyIT (Universal clients or apps).

They confirm this as designed.


We believe this would be a great improvement due to the fact that there could be situations, like the one we are suffering on our actual MyIT 3.3 implementation on a huge Client, where some SRDs should not be requested by smartphone applications but should be accessible through browser.


Please vote!


Kind Regards,



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