When we using a Service Catalog to request the services we can view the related via link Control the requests that requested by this service. So can we add any service requested via New Item to be linked to the related service?
i.e. in a PC request, we can select this service via Service Catalog then we can check the related requests to this service
but when we create new request via "New Item" IT:
It will Not be related requests to this VPN service.