Skip navigation

Smart IT: Company Name needs to be available in draft state

score 15
You have not voted. Not Planned

During Incident creation - Smart Recorder

Company1.png

In draft state - Smart Recorder

Company2.png

Company field is available to be added to Incident Customer Card using screen config, so for sake of consistency and to help agents which company they are dealing with, have it available in draft state too.

Comments

Vote history