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Sort order Impact and Urency

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Hi,

 

 

By default the sort order of Impact and Urgency are set alphabetical. Many customers complain that they are not in a logical order.

 

 

 

The request is to have the logical ordered.

 

 

Proposed solution:

Add a field "Sort order" on both record pages. Next on your query display the on sort order;

 

 

Result:

 

The lookup field (converted in Visualforce to picklist) will display based on the sort order.

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