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InApp/Email Notification for Smart-IT Activity User Mentions

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Currently InApp and Email notifications are available for User Mentions in MyIT Timeline/News Feed.

This idea to have a configuration option to enable InApp & Email  notifications to the Support Staff members for user mentions in Smart IT ticket Activity feeds.

Reference: InApp/Email Notification for Smart-IT Activity User Mentions

Current MyIT Notifications:

 

regards,

Jamsheer

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