With Office 365 and Azure Active Directory becoming the normal within Digital Enterprise Management, there is becoming a greater need to provide cross platform support for integration.
Currently there is a Remedy OnDemand connector for Azure Active Directory that allows SSO integration between the two systems for authentication. However unlike its major competitor BMC currently do not provide a option/support for automatic account provisioning between the two platforms, meaning a secondary integration is required to provision accounts between the two platforms.
I would like to see BMC provide further SaaS support functionality to Remedy OnDemand to enable this type of automated account provisioning.
Major Competitor Connector: