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Smart IT & MY IT Should be Released for  SuSe Linux Too.

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Background- Recently we were lucky But How? We are planning to Use/Upgrade Remedy 9.1 on Suse Linux- ARS,ITSM, MT  on SUSE Linux.

Without checking the Compatibility Matrix of Smart IT we assumed that this will also run on SUSE Linux and Did a POC.

 

Amazingly we were able to Install and Run  Smart IT on SuSe Linux too.  In the Mean time we checked the Compatibility Matrix on Smart IT and It Says only Supported on RHEL (Also Confirmed Same by BMC Support).

 

My point here is If ARS is supported on a Given OS then Top up products like Smart IT should Also Comply with same list of OS.

 

Regards

RP

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