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Easy CI lookup filtering for SRD- SelfService

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When an Input field of Lookup type is created for Base Elements, it shows all CIs in the CMDB.

It will be better if there is an ability of predefined filter so that when an End User is using that lookup while submitting the SR, he gets to see a limited view instead of showing everything.

 

This ability is available by default in the CI lookup on Incident form in self service side but the same is not on the CI lookup of SRD.

 

Hence these predefined filters as shown in the mock-up will help the admins control how the lookup shows the underlying data at runtime for the end user:

 

CI filterig for SRD.png

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