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Remedy Knowledge Mgmt Approval Mappings

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Hi Everyone,

 

My global organization has noticed very limited approval mapping capabilities for RKM. We are a global organization, but the only approval mappings that RKM has is Product and Operational categorization.

 

RKM Approval Mappings:

 

 

Change Approval Mappings:

Why not allow to setup Region Approvals in RKM? Or Even Organization or Department?

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