We need a way to track deployment request and link it with our CM tool , HPSM and JIRA. Currently, there is no way to add either JIRA ticket or CR # to deployment request other than in comments section. Also, since we use Bladelogic for deployment, we have created compliance job to monitor File integrity on actual target server so having ability to track from RLM to Bladelogic to CM tool will add huge benefit and enable us to automate our audit jobs.
Ideally, if there is a integration available, we can check if ticket is approved prior to deployment. Even adding a field or column to enter either CR or JIRA ticket would be beneficial too.