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Smart IT - Provide a system to let a Filter prompt a field/screen refresh

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Within Smart IT, Active Link workflow is not supported, as a consequence workflow/customisations have to be converted to utilise Filters. Filters have limitations in terms of GUI/UX manipulation and so if a field value is updated upon a Filter running, the value shown to the end-user upon a 'Save' action is not updated.

 

So, when a user is (for example) working with an Incident, they update values and click 'Save' but upon the save completing, they do not see any updated values in the fields in that Incident until they refresh the Web Browser.

 

I would like to see the addition of a 'RUN PROCESS' or 'SERVICE' action which a Filter can trigger which after completing will automatically refresh all end-users field values (preferred) or the Web Browser (not ideal).

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