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Email Function tied to SMTP or AD/LDAP

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Right now the e-mail function of a work order only allows you to manually type out the e-mail you want to send to.  It would be nice (and a huge time saver) to have it tied into LDAP/AD or SMTP.  Since Track-it does directory importing anyway, I'm thinking that getting the emails imported into a drop down menu when emailing would be a snap.

 

Delivered in Track-It! 2018. You now have the option to pick Technicians or Requestors from a list or manually input email addresses.

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