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Integration with Outlook

score 85
You have not voted. Product Team Review

I think integration with outlook would add a great piece of functionality to Trackit.

  • Ability to select tickets from a drop down list within outlook when sending emails to have the email append the ticket.
  • Ability to add a scheduled status for a ticket and have it create or update an appointment in outlook for the technician and or requester.
  • One click ability to create tickets from outlook emails, tasks or appointments, and assigned them automatically assign them to yourself.

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