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Remedyforce Console -Retain Fields to Display Information

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Standard Salesforce functionality allows users when creating views to select the fields to display in the order they want. although Remedyforce display this standard functionality you cannot use this feature and instead you need to edit the field set for column headers which means only one choice.

 

First image shows editing a view, second image below shows the standard Salesforce functionality select field to display which cannot be used in conjunction with Remedyforce console views.

Editing Filter_Console_1.PNG

Editing Filter_Console_2.PNG

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