Search BMC.com
Search

Merge Work Orders

score 15
Voted on 13 times . You have not voted. Active

No matter how hard we try, our staff still creates muliple work orders for the same issue.  Whether it's a widespread issue that affects multiple people or one person opening several tickets for the same issue, it creates a mess of work orders in Track-it.  It would be nice if there was some method of being able to merge work orders into others to keep things streamlined when working on issue like this.

Comments

Vote history

It's amazing what I.T. was meant to be.