search bmc.com
Search

Merge Work Orders

score 25
Voted on 17 times . You have not voted. Active

No matter how hard we try, our staff still creates muliple work orders for the same issue.  Whether it's a widespread issue that affects multiple people or one person opening several tickets for the same issue, it creates a mess of work orders in Track-it.  It would be nice if there was some method of being able to merge work orders into others to keep things streamlined when working on issue like this.

Comments

Vote history