Skip navigation

Ability to change "Status" list order on the console forms per module to control/train staff on the process.

score 135
You have not voted. Product Team Review
  • Currently the OTB status (status field)  list is shown alphabetically in 2 buckets filtered open and close states with separator
  • This lists all statuses alphabetical no way to rearranges the list, this is confusing staff  on processes "Completed" is shown at top
  • Would like to have ability to set the status order per module so that can design the list to follow the process


example -


Opened - Acknowledged - In progress - Waiting on Customer- Waiting on technician- Completed





Something like this would be nice




Submitted for customer


Vote history