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Ability to change "Status" list order on the console forms per module to control/train staff on the process.

score 135
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  • Currently the OTB status (status field)  list is shown alphabetically in 2 buckets filtered open and close states with separator
  • This lists all statuses alphabetical no way to rearranges the list, this is confusing staff  on processes "Completed" is shown at top
  • Would like to have ability to set the status order per module so that can design the list to follow the process

 

example -

 

Opened - Acknowledged - In progress - Waiting on Customer- Waiting on technician- Completed

 

status.png

 

 

Something like this would be nice

stat2.png

 

 

Submitted for customer

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