Skip navigation

Ability to use type ahead on Queue and Staff field

score 225
You have not voted. Delivered

Would like to have the ability to do type ahead on the queue and user fields.  Currently, you have to click the lookup icon to search for both the queue and staff in the assignment details section of the record.  Using type ahead would give customers that knew the queue or staff the ability to bypass the lookup icon and removing clicks to update the record.

Comments

Vote history