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As you sure know, many storage devices are already supported by our Storage Monitoring solution for TrueSight Operations Mgmt. For any other storage device that you wish to monitor in TrueSight, you can count on Monitoring Studio!


Monitoring Studio allows you to configure the monitoring of almost any storage device for which no out-of-the-box solution is available on the market. Our consultant, Razeem Mohamed, recently took up the challenge and created configuration templates for the following platforms:


Configuration TemplateCollected Metrics
Dell EMC Avamar Appliances
  • Burm Last Activity: Activity Error Code, Activity Status Code, Activity Type, Client Name
  • DPN: Active Sessions, Data Protected MB, Free Mega Bytes, Server Status, Storage Used Percentage
  • Scheduler: Status
EMC Atmos
  • Health: hardware devices status, file system usage, memory usage, PostgreSQL connection status, etc.
  • Job Services: queue length and status, dequeue rate.
  • Meta Data Services: number of containers, replication groups, and replication masters
  • Nodes Capacity: data, metadata, and storage available and used
  • Services: latency, memory used, and status
  • Storage Services: destage status
  • Web Services: number of operations per second (deletes, reads, transactions, writes)
EMC Data Domain
  • Status of the CIFS, Fans, Network File System, power module, temperature sensor
  • Data Domain Boost: several statuses and client total connection
  • Disks: performance and reliability
  • Fans: level and status
  • NVRAM: battery information, properties, and statistics
  • Replication information
  • System statistics
  • VTL information
EMC Elastic Cloud
  • Bucket: locked status
  • Cluster Capacity: total free space and total provisioned space
  • Disks: health status and allocated, free, and total space
  • LocalZone: bad disks and nodes, size, recovery rate, transaction information, etc.
  • Nodes: health status, disk counts, transaction information, etc.
  • RG Links: Link status, replication and rereplication information, etc.
  • Storage Pools: disk and nodes information, disk space, etc.
EMC RecoverPointEMC RecoverPoint Settings, states and statistics
EMC ViPR Controllers
  • DB Consistency: inconsistency count and status
  • Diagnostics: Connect EMC, CPU usage, DB connection, Disk Space, Memory usage, Network-related diagnostics, etc.
  • Health: health state of several services (Apisvc, Authsvc, Controllersvc, etc.)
  • IPSec: status
  • Disk IO Stats: average svc time and wait, reads and writes per seconds, etc.
  • Storage Capacity: managed capacity for block, files, objects, etc.
  • Hardware: chassis fans, power supply and temperature; system CPU
  • System Cluster: availability, enabled/disabled, HA state
  • System Global Statistics: traffic, current and active connections, current sessions, etc.
  • System Interface: speed, traffic, collisions, errors, etc.
  • Software Volume: status
  • Packet Velocity Accelaration Engine: traffic, current connections, etc.
  • Traffic Management Module: traffic, current connections, errors, memory information, etc.
Hitachi Content Platform
  • Status of the back-end switch, capacity balancing, compression, content verification, disposition, duplicate elimination, garbage elimination, garbage collection, etc.
  • Logical Volume: available capacity, total capacity, used capacity, and status
  • Nodes: usage, total space and unused space of the logical volume, NIC failure, and status
  • Hardware: node fans, power, processor, temperature, voltage, etc.
  • Replication: replication link errors,  replication link Mbytes per second, replication link operations
  • Tenant Quota:  allocated space, logical space used, physical space used
  • Total Capacity, Total Object Count, Unavailable objects present.
Hitachi Data Ingestor
  • FC Paths
  • File Systems
  • Hardware information
  • LUs
  • Processing Node
  • Volume Groups
Hitachi HNAS
  • Status of the system drive, volumes, physical and virtual hosts
  • File System: average operations per second
  • Fibre Channel: link status and speed, rates, number of errors, etc.
  • Ethernet ports: traffic and number of errors
  • Diverse statistics for NVRAM File System and Pools, and CIFs
HP StoreOnce
  • Cluster: status and capacity
  • Network: connection speed and status
  • Catalyst Service Set: status and capacity
  • NAS Service Set: counts of files and folders, status, and capacity
  • Replication Service Set: replication and bandwidth information
  • VTL Service Set: status, health level, size, etc.
Huawei OceanStor 9000
  • Clusters: status and capacity
  • Health and running status of nodes, clients,node share services
  • Disks: status, size, temperature, and usage
  • Ethernet Interface: speed, health and temperature status
  • CPU: temperature, health and temperature status
  • Node FS Service: capacity, health and running status
  • Memory
  • NfsShares and Cifs Shares (with full Share Path)
  • IP Pool: whether it is used or unused
IBM DataPower Appliance
  • Appliance Memory
  • Environment: CPU temperature, fan speed, status, voltage, etc.
  • Ethernet Interfaces: IF status, received and transmitted packets, drops and errors metrics, etc.
  • Operation state of Fibre Channel HBA, Fibre Channel Targets, ISCI Target, ISCI Volume
  • File System: Total and Free space metrics
  • Load Balancer health
  • NFS Mount: Files opened, read, and written
  • Physical Drive state
  • RAID Battery Backup: status, temperature and voltage
  • RAID Volumes: enabled health, inactive status, number of physical disks
NetApp E Series
  • Controllers: controller attributes (active state, error mode, operational status), drive interfaces SAS, link status and speed of the Ethernet interfaces, health and link status of the fiber interfaces
  • Drives: current temperature, degraded channels, raw capacity, state, usable capacity, etc.
  • Storage Pools: accessible, free space, online, state, total raided space, used capacity.
  • Storage System: drive count, free space, hot spare, state, used capacity.
  • Volumes: capacity, online, saturation and state
Nimble CS
  • Array: capacity, snap and volumes-related metrics
  • Disks: size, disk and RAID states
  • FC Interfaces: link status and speed, operational status, state.
  • Jobs: state
  • Network Interfaces: link status and speed
  • Shelves: fans and temperature-related metrics
  • Volume: size, usage, read and write metrics, etc.
Nutanix Appliances
  • Clusters: average latency, bandwidth, status, storage capacity, etc.
  • Controllers: data service, metadata service and node status
  • Disks: bandwidth, latency, size, space, etc.
  • Hypervisor: bandwidth, CPU,traffic, etc.
Proxmox Systems
  • Ha-manager status
  • Processes: pve-firewall, pve-ha-crm, pve-ha-lrm, pvedaemon, pvefw-logger, pveproxy, pvestatd, and spiceproxy
  • Ceph pools: usage percentage
  • Pveperf: Avg Seek Time, Buffered Reads, CPU BOGOMIPS, DNS EXT and INT, FSYNCS/sec, HD Size, Regex/sec
  • pvesm Data Stores: Status, Total Size, Used Size, Used Size in Percent, and Remaining Size
  • qm list - VMs: Bootdisk size, memory, and status
Squid Cache Proxy
  • Access Logs
  • FQDN Cache: FQDN entries, misses, negative hits, pending hits, etc.
  • Mesh Clients: hit traffic, hits, requests received, total HTTP and ICP traffic, etc.
  • Network IP Cache: IP cache entries, hits, misses, requests, negative and pending hits, etc.
  • Squid Process
  • Protocol Aggregate Stats: HTTP and ICP metrics
  • Storage Memory Size and Swap Size
  • System Performance: CPU Percentage, HTTP I/O Number of Reads, Objects Stored by Cache, Page Faults with Physical I/O, Total Memory Accounted
Veeam Backup
  • Processes
  • Windows Events
  • Windows Services
  • Agent Backup Jobs: status and last result
  • License: status and days remaining
  • Proxy details
  • Repository details: space and status


The above configuration templates and many others can be downloaded on Sentry’s Website.

Now it is your turn to play and develop your own monitoring templates!

Your feedback is important to us and will help us improve the services we offer. Feel free to share with us all the platforms and technologies you can monitor thanks to Monitoring Studio or any new platform you would like to cover.

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Datacenters have become central in supporting the daily activities of everybody, from individuals to large businesses. Guarantying a reliable delivery of a huge stream of data to people and organizations worldwide cannot go without making sure that every layer of the servers and applications on which everyday operations rely on are  constantly and flawlessly operational. Monitoring datacenters health and performance is therefore no longer an option but a necessity.


The solution that needs to be  implemented in your datacenter depends largely on your monitoring strategy. You can rely on a passive monitoring solution based on analyzing historical log data and therefore relying on the performance and health from past events or go with an active solution that can detect performance issues before they affect your business-critical

devices and applications.


Watch this short video where Christopher Pugh explains the differences, benefits and disadvantages of both solutions.


About the Expert

With a solid background in customer support, hardware and server maintenance, Christopher Pugh has built an extensive experience in analyzing and understanding customer’s IT needs and requirements. As a consultant for Sentry Software, he assists in achieving full adoption and utilization of Sentry’s products and provides specialized planning and design expertise in hardware, storage and application monitoring. Christopher is also regularly invited to assist BMC pre-sales  representatives in promoting BMC/Sentry solutions (mostly TrueSight Operations Mgmt, TrueSight Capacity Optimization, and Discovery)


Learn more about Sentry Software's Solutions on our Website.

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Like George, use TrueSight Operations Mgmt and Monitoring Studio to monitor any technology for which there is no out-of-the box monitoring solution on the market:


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To the TrueSight Operations Mgmt Community: Monitoring Studio KM for PATROL 9.3.00 is now available to download!


This new version includes several bug fixes, new features, improvements and more especially the possibility to:

  • use regular expressions for selecting and acknowledging specific Windows event messages
  • execute PSL commands and analyze their result
  • convert JSON output to CSV or flat map formats
  • find the minimum, maximum, or average value among several parameters
  • join two different tables from text parameters.


Do not hesitate to read the product's Release Notes for an exhaustive list of changes, improvements and fixed issues.

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Implementing a capacity management plan is largely regarded as the solution to adopt to keep storage costs under control while ensuring a high level of services. Unfortunately, when times come to follow this best practice, things naturally get more complicated. But as complex as it may seem at first sight, adopting capacity planning can be pretty easy if keeping just a few tips in mind. Let’s review them in this post.


Tip 1: Determine Current Use

Generating capacity plans under incomplete knowledge or false assumptions inevitably leads to approximate or unrealistic scenarios. As strange as this may sound, this situation is sadly common. This is even more surprising when powerful capacity management tools, such as TrueSight Capacity Optimization, are available and provide an accurate state of the SAN infrastructure. Among many valuable information, TrueSight Capacity Optimization for Storage indicates how much resource is currently used, how much capacity is being unused or underutilized, and if there is enough capacity to cope with unexpected storage demands. With that information close at hand, it is easier to determine whether the SAN infrastructure is adequate for today’s needs.


Tip 2: Determine Future Requirements


Today’s needs may be met but this does not guarantee that tomorrow’s will be. To ensure that administrators are in line with business planning cycles, they can collect workload forecasts and planning information from users and translate them into IT resource requirements. This first step will allow administrators to predict what resources are to be implemented to answer business needs.




Tip 3: Evaluate Potential Growth


Before setting up short-term or long-term plans, administrators need to know the growth rate they have experienced over the last year. Without capacity planning tools, they will have to verify the number of additional storage and server ports added to determine the growth rate percentage. With BMC TrueSight Capacity Optimization, they just have to look at the trendlines generated from past and current resource utilization to plan for future capacity needs.





Tip 4: Evaluate Alternatives

Purchasing additional storage is too often the first choice made to ensure the SAN infrastructure can cope with unexpected demands. But this is not the only option! Other alternatives exist at a more reasonable cost. Implementing deduplication, efficiently and cost-effectively using SSDs and HDDs are common methods. But few knows that they can also better manage thin provisioning and reclaim unused capacity with TrueSight Capacity Optimization. This powerful solution helps increase the storage efficiency ratio by keeping just the minimum space available to meet current and future storage allocation requirements. Thanks to TrueSight Capacity Optimization for Storage, administrators can also identify mapped and unmapped volumes for which no activity has been recorded for a long time and that can therefore be safely reclaimed. Purchases are logically postponed and savings increased.



Tip 5: Plan for Expansion

No matter how hard administrators work to postpone purchases, there will always be a time when they will be running out of capacity. Their everyday challenge is therefore to predict when this situation will occur. Thanks to BMC TrueSight Capacity Optimization for Storage, administrators can identify possible risks of saturation and oversubscription to prevent data loss and corruption.


They can also verify if there are enough disks in their storage systems to extend the capacity of their storage pools. With the Available Capacity for Storage Pools metric, they will even be able to know how much capacity is not consumed in all storage pools.

HP3PARSAN - Capacity Summary.png


Capacity Planning Is Pretty Easy, Isn’t It?

As you can see capacity planning can be pretty easy if relying on powerful capacity management tools like TrueSight Capacity Optimization!


Feel free to share your comments about this post.

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BMC just announced the release of TrueSight Capacity Optimization 10.7. This new version comes with many new features and improvements for the Storage ETLs and the Storage views. Here are some key features:


All Storage Views in TrueSight Console

For enriched user-experience, the following Storage views have been migrated to the TrueSight Console:


Hosts View


With the Hosts view, administrators can verify the capacity initially allocated to hosts and determine the capacity that is consumed by each host.


Storage Systems View


The Storage Systems view displays capacity information for all the storage systems, storage pools, volumes, hosts, filers and shares present in a SAN.


NetApp Systems View


The NetApp Systems view is for the NetApp Data ONTAP ETL users who want the NetApp specific terminology to be used in views.


A New Supported Platform: EMC XtremIO

The new ETL EMC XtremIO Management Server ETL for TrueSight Capacity Optimization provides capacity and performance metrics for all the EMC XtremIO systems available in a SAN. This ETL is fully supported by the Storage views.


New Capacity Metrics

To provide more capacity information, new metrics have been added to the following ETLs:

Learn More

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Have you ever been challenged on your ability to monitor things that are traditionally not monitored? Things you consider un-monitor-able? Things that are business-critical nonetheless?


Watch this video and find out the secrets of Monitoring Studio, a powerful monitoring toolbox for TrueSight Operations Mgmt that allows you to quickly and easily monitor virtually anything without coding.

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BMC just announced TrueSight Capacity Optimization 10.5!

New Storage Reports - laptop.png


Among many other features, Sentry Integration v10.5 for TrueSight Capacity Optimization includes:


New supported platforms

  • EMC Celerra 8.1.0
  • Hitachi VSP Gxxxx Series
  • IBM Storwize V7000
  • IBM Storwize V7000 Unified


New basic reports templates
Storage Reports - Top 10 - Storage Volumes - Transfer - Phone-Rescaled.png


Three new reports are available:

            • Storage Systems Overview: to get an overall overview of your storage systems (storage capacity, bandwidth utilization, transfer, etc.)
            • Storage Pools Overview: to get an overall overview of your storage pools (storage capacity, capacity and traffic distribution).
            • Storage Allocation: to help you provision and take the best allocation decisions.



Troubleshooting tools

These tools test the connection to the software component (SMI-S provider, API, etc.) leveraged by the storage connectors to collect capacity information about storage systems.


To learn more about this new version, refer to read the Release Notes and User documentation.

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The following patches are now available to download on the Sentry Software website:


P1635: Host Information Missing in the Host Mapping and Reconciled Host Mapping Tables


Patch for Storage Capacity Views and Reports for BMC TrueSight CO

Version(s) 5.0.00

Patch content

Patches for Storage Capacity Views and Reports v5.0.00 for BMC TrueSight CO 9.5 and 10.

Should you install this patch?

Apply this patch if:

  • The host information is missing in the Host Mapping and Reconciled Host Mapping tables.
  • You are using the Hitachi Device Manager ETL with the Storage Capacity view.

P1636: NetApp Filers not Properly Discovered


Patch for Storage Capacity Views and Reports for BMC TrueSight CO

Version(s) 5.0.00, 5.0.01

Patch content

Version 5.0.02 of NetApp Data ONTAP ETL for BMC TrueSight CO, which can be installed on top of versions 5.0.00, 5.0.01, or directly as a first installation

Should you install this patch?

  Install this patch if you get a NullPointerException that prevents NetApp Filers to be properly discovered.

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The Sentry Software’s solutions rely on a software component such as an SMI-S provider or an API to collect information about servers and storage systems and bring it into the BMC platforms. Because some connectivity issues may exist and cause the Sentry Software’s solutions to fail, it is highly recommended to test the connection to this specific software component before contacting the Sentry Support Team.


Sentry Software provides the following connection tools:


Learn more about these connection tools here: Troubleshooting Connectivity Issues | Sentry Software

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The latest versions of EMC Disk Arrays KM for PATROL and BMC Performance Manager Express for EMC Disk Arrays are now available to download. They include new features and improvements as well as several fixed issues.

Learn more ...

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Sentry Software is proud to be a featured speaker at the BMC Engage conference. During a one-hour session, Bertrand Martin will present the Sentry’s extension modules for BMC TrueSight and BMC Cloud LifeCycle Management.


During this session, attendees will discover:

  • How BMC TrueSight can diagnose performance problems in your storage infrastructure
  • How BMC TrueSight can prevent storage capacity shortages and optimize the existing environment
  • How BMC TrueSight can automate the provisioning of storage


Breakout Session Details:

  • Session Title : Storage: Monitor, Optimize and Automate
  • Date: October 15, 5p.m-6pm
  • Track: Performance Management and Analytics
  • Room: E-4
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Sentry Software is proud to announce that a free configuration template is now available to monitor Microsoft Lync Server 2013.

Once imported into Monitoring Studio KM for PATROL, this configuration will monitor the most relevant:

  • Windows Services (LSApplicationCallAnnouncementService_RTCCAS, LSArchiving_RTCLOG, LSCentralManagementFTA_FTA, etc.)
  • Processes (ASMCUSvc.exe, FileTransferAgent.exe, MeetingMCUSvc.exe, etc.)
  • Windows Event Logs (LS ACP MCU, LS Address Book Server, LS Application Server, etc.)
  • performance counters (Total bandwidth failures, total incomplete calls, join failures, etc.)

to help you early detect failures, errors, or performance problems.


Learn more and download:

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