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Sentry Software

2 Posts authored by: abhijit pramanik
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Recently I came across a really strange and weird issue where one of our customers could not generate the "volume media report" for VolumePools and VolumeGroups and it was showing blank as you see in the screenshot below :

vol1.jpg

There was collection happening behind but as soon as the KM Menu Command was executed, I saw this in the debug logs :

 

localhost/NBU_POOL_CONTAINER Menu Mon Jul 17 08:58:29 2017

Running command: available_media

Return code    : 0

Exit code      : 0

Execution Time : 0s

Return data    :

_____________________________________start_____________________________________

You are already running Available_Media.

Try again later.

  ______________________________________end______________________________________

 

So, after googling about the error above, it lead me to :

https://www.veritas.com/support/en_US/article.TECH9065

 

Apparently, there was some kind of (.lok) file/files, which were being generated somewhere and was hiding from us...the KM

 

So, it was time to find the culprit as it did not existed in the default location....totally Normal !

 

We decided to run a PSL Script/Task to find this culprit --

set TEMP

dir %TEMP%\*.lok

available_media

 

And there it was hiding in %TEMP% away from NT Explorer searches.

 

The customer deleted it and our Veritas NetBackup KM could generate the Volume Media Report again... yayyy

 

Hope this helps you all....

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Objective


This post explains how to verify the port on which JBoss Server is running in your environment. While configuring, Java MBean polling for BMC Performance Manager Express Monitoring Studio one may need to know the default port on which JBoss is running and one can find the relevant procedure listed over here.


How to proceed


  1. Open a browser and enter:


http://nameofserver/jmx-console/ . (Over here name of server = the name of the server in your environment)


For e.g. in my environment it is: http://portal-29/jmx-console/

 

You shall be redirected to a new page as shown below:

1.jpg

     2.       Please enter the credentials of the administrator to log in. Verify the username and password with your admins before.

                Normally after logging in, you shall get a page similar to this below:

         1.jpg

    3.      Scroll down on your left till you find Jboss.

             Click on Jboss and you shall get a page like the one stated below:

 

           1.jpg

 

    4.     Click on service=Naming and you shall get a page like the one stated below. Try to find the value for Port. For us it corresponds to 9379. Use the value which shows in your browser.

              1.jpg

           This is the listening port for bootstrap JNP. Please use this port number in BMC Performance Manager Express Monitoring  Studio monitoring for connectivity.

 

           I hope this post shall help all the users who are using BMC Performance Manager Express Monitoring Studio for JAVA MBean Polling :-)

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