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Sentry Software

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Hardware Sentry KM for PATROL 11.0.00 is now available to download! Among the many new features and capabilities included in this version, it includes the new Green IT extension.


The Green IT extension is a software-only feature which, combined with Hardware Sentry and its TSPS Component, brings real-time metrics and projected trends on electricity consumption and associated expenses, as well as CO2 emissions for all your hardware systems into your TrueSight console.

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Relying on the monitoring mechanism already in place in TrueSight eliminates the hassles of reorganizing your monitoring environment for your Groups, Applications and Services.

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The Green IT extension leverages the metrics already collected by Hardware Sentry. It relies on your actual energy use and user-defined reference grids to calculate monthly and yearly trends to help you anticipate and control expenditures, identify opportunities to reduce environmental impact and prepare for future legislation.

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All the collected and processed data is conveniently displayed in table and graph views that can be saved, printed, or downloaded in various formats to facilitate exchanges of history and projections across your organization.


Watch this short video to learn more about Green IT with Hardware Sentry: CO₂ Analytics with TrueSight: Reducing Your DataCenter Carbon Footprint.


Looking forward to seeing you at the 2020 BMC Exchange!

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Sentry Software launches Storage Analyzer KM for PATROL, a new modular storage monitoring KM for PATROL.


Storage Analyzer KM for PATROL is designed to seamlessly bring together performance and capacity monitoring for multi-vendor storage platforms into an all-in-one modern and highly-performant solution.


Storage Analyzer KM for PATROL’s dynamic and flexible design is composed of a core engine and a library of storage adapters. This modular structure makes the addition of new supported platforms or updating of an existing platform monitoring much quicker and easier.


The KM supports new platforms:

  • Dell EMC Isilon (REST)
  • Dell EMC VMAX (WBEM)
  • NetApp E-Series (REST)
  • NetApp SolidFire (REST)
  • Red Hat Ceph (REST)


and includes improved adapters for:

  • Dell EMC XtremIO (REST)
  • Pure Storage FlashArray (REST v1.x)


Read more about Storage Analyzer KM for PATROL on Sentry Software's Web site!

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The Monitoring Studio X interface is given a direct URL on the TSPS:


It is also available on port 3443 of the system with the PATROL Agent. (https://agent:3443)

Either, or both URLs can be disabled if desired.  Actual urls/port numbers used depend on the port number of the PATROL Agent instance allowing access to systems with multiple Agents / non-standard ports.

Accessing Augmented TrueSight through TSPS

The Query PATROL Agent menu is replaced with Query PATROL Agent/Monitoring Studio X. This opens a new tab with the Monitoring Studio X’s interface for the selected Agent. If Monitoring Studio X is not installed on the selected Agent, or if the user does not have the permission to access it, the regular “Query PATROL Agent” window is displayed instead.


This purple icon also appears under Monitoring > Devices and also under Monitor Names (and various other useful places:


Not only will these icons bring you to the interactive GUI, they link directly to the appropriate parameter using a direct cross launch URL:



How this Works

Monitoring Studio X’s User Interface is brought to TSPS as a web app, served by TSPS


TSPS’s front-end AngularJS application is amended (decorated) to link to Monitoring Studio X views


Essentially, this TrueSight Component allows you to interact with Monitoring Studio X running on an agent, without connecting to the agent directly, but through TrueSight’s infrastructure: Presentation Server (TSPS), Infrastructure Management (TSIM) and the Integration Services (IS). This solves any network, firewall and security issues you may have to interact with a PATROL Agent directly.


More to follow…   Or if you can’t wait, have a look at Sentry’s website for Monitoring Studio X1

The UI in action:


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Need live interaction with the PATROL Agent directly within TSPS? Well, Monitoring Studio X1 makes it possible using existing TrueSight infrastructure!

Monitoring Studio X1 adds a clickable purple icon MX1_Icon for TSPS.pngthat brings up an interactive Web Console for the PATROL Agent.


Monitoring Studio X1 TSPS Component.gif


More is coming soon...

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Upgrading TrueSight Presentation Server to version 11.3.03 while Monitoring Studio X Component is already installed and configured in your environment will prevent the proper loading of the Monitoring Studio X Component in TrueSight. Read this KB article to learn how to easily fix this problem.

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Hello All,


Recently we have been receiving queries to monitor the Microsoft SharePoint 2019. I has always been a practice of Sentry Software to provide quick solutions to fulfill the monitoring requirements of the customers.


So what we did?

It is as simple as writing this blog post. Use the inbuilt features of the versatile Monitoring Studio KM in its new avatar a develop a custom template to monitor the basic components and performance metrics of the SharePoint implementation.


And even simpler to integrate this into TrueSight Operations Mgmt

To get a hands on view of what the template does, click the link below:!/console/X_TEMPLATE/microsoftSharepoint2019@hostLocalhost~localhost


Further, you can add more event logs and performance metrics to monitor.




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Monitoring multiple hosts that share the same characteristics has never been easier with Monitoring Studio!


The Bulk Add… feature enables you to provide a list of hosts that will automatically be independently monitored through the Monitoring Studio console:

  1. From the Monitoring Studio console, create and name a new host
  2. Click Add Bulk… and add the hostname, IP address and FDQNs (optional) of the hosts you want to monitor
  3. Click Create to save your settings


The new Host is automatically listed in the Monitoring Studio tree view and prefixed with Host Group to indicate that it gathers multiple hosts sharing the same configuration properties.





See the Monitoring Studio Documentation for additional information.

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Monitoring Studio automatically detects the JRE installed on the monitored system and provides information about the JRE currently in use as well as a list of other available JREs.

You can choose to let Monitoring Studio select the appropriate JRE or force the use of an alternate one that would suit your specific requirements.


To manually select a specific JRE:


  1. Expand the Agent menu from the Monitoring Studio Web interface
  2. Select Java Settings
  3. Click the Path to the JRE field and select the JRE you want to use.




Note that to operate properly, Monitoring Studio X requires that Java 1.8.00 or higher and a Java Runtime Environment (JRE) are installed on the same system that runs the PATROL Agent.


Monitoring Studio also allows you to disable the pre-validation process to bypass the JRE compatibility check (an unsuitable JRE will prevent the solution from operating properly). You can also choose to execute the JVM as an alternate user when the PATROL Agent’s default account does not have sufficient privileges to perform the operations required by the Java Collection Hub.



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Preview and/or download the PATROL Agent log file directly from the Monitoring Studio X integrated Web interface. Messages sent to the error log include both error messages that result from a failed action, and informational messages that result from successful action.


Simply open the Agent > Information menu in Monitoring Studio X to get a comprehensive view of the PATROL Agent logged activity:




The PATROL Agent error log records the following information for each error message:

  • the time and date of the event occurrence
  • the catalog message ID issued by the Agent
  • the message type  (I = Informational, W = Warning, E = Error), and
  • the message written to the error log.  Note that messages written to the error log are not necessarily the result of errors or failures. Some PATROL components send informational messages to the error log.

You can refresh the log and download its entire content to process the data at your convenience.

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In this new video (duration: 3'25), you will learn how to configure an HTTP Request Monitor to leverage the Jenkins API to monitor the availability, load and job execution on Jenkins.


The video only focuses on the Monitor configuration. We therefore assume that:

  • a Jenkins account having the required privileges to retrieve performance and system information already exists
  • the Template Jenkins has been created
  • macros have been created to set the context path, the protocol and the port
  • the Host to which the template will be applied has been configured
  • the Template Jenkins is enabled on the Host.


To go further, you can download the free Jenkins template available on GitHub and import it into your Monitoring Studio X Web interface.

If you have any question or remark, feel free to comment this post. The Sentry Team (Razeem Mohamed, Bertrand Martin, Marc Douguedroit, Ramassh Theivendran, Nathalie Leboul, Veronique Delarue, etc.) will be glad to answer you.

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When a Command Line or Nagios Plugin Monitor requires an additional file, such as a script file for example, you can embed it into your monitoring Template to make sure it will be distributed along with the Template configuration (through TrueSight CMA, or just with a classic configuration export).

Embedded files are text files that are saved in the Template configuration itself as a PATROL configuration variable and executed by the Monitor.

To embed a file into a Monitoring Studio X Template:

  1. Access an existing Template or create one
  2. Scroll down to the Embedded File section
  3. Click Upload File
  4. Locate and select the file to be embedded




When the Template is used to monitor a Host, its embedded file is stored in a temporary directory. When the Monitor is run, the %{FILE:<filename>} macro is replaced with the path to the corresponding temporary file.


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Sentry Software recently announced to all TrueSight Infrastructure Mgmt|TrueSight Operations Mgmt's users the general availability of Monitoring Studio X. For all of you who want to quickly get started, a training material is now available to download in both pdf and pptx formats.


At the end of the course, you should be able to:

  1. Describe Monitoring Studio X :
    • application usage
    • prerequisites
  2. Configure:
    • Basic Monitors (File System, Process, Windows Events, etc.)
    • Monitors with content (Command Line, File, Folder, HTTP Request, etc.)
    • Content parsing Monitors (String Search, Numeric Value Extraction, Value Map, Dynamic Objects, etc.)
    • Dynamic objects
  3. Use:
    • The Studio X Console
    • The Events page
    • The troubleshooting tools
    • etc.


For on-site training sessions, contact our Professional Services team from this page: Services | Sentry Software

Tutorials are also available. Subscribe to our YouTube Channel to be informed as soon as new ones are published.

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Monitoring Studio X comes with a REST API that allows you to interact with the PATROL Agent and its main components.


To access the REST API, enter the following URL in your Web browser: https://<patrol-agent>:<ui-port>/swagger-ui/url=/openapi.yaml



     <patrol-agent> is the name of the PATROL Agent you have configured


    <ui-port> is the port number used by the Web UI of Monitoring Studio X




Query the PATROL to perform advanced operations or retrieve basic information about the PATROL Agent and the platform it is running on.

  1. Simply expand the function or your choice.
  2. Click the Try it out button to provide or customize some of the query.
  3. Then click Execute to launch the query. The response is conveniently displayed in the same page
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Sentry Software has developed a specific KM for TrueSight Operations Mgmt|TrueSight Infrastructure Mgmt's users who want to integrate in TrueSight, KMs that have not been designed to support TrueSight CMA (typically custom KMs or older KMs)..


The CMA for Legacy KM is a very simple module that can be loaded in a TrueSight CMA policy. A policy for the CMA for Legacy KM allows you to specify configuration variables that are required for the legacy KM to work properly, very much like the Agent Configuration tab. But the CMA for Legacy KM is also capable of setting encrypted credentials that are stored in the PATROL Agent secure store, and execute PSL commands once the configuration variables are set (typically to trigger a discovery).




The below list are Sentry KMs that are not compatible with TrueSight CMA and therefore will benefit from the CMA for Legacy KM:


The CMA for Legacy KM is provided for free and “as is”. Sentry Software expresses no warranties of any kind related to this product. In no event shall Sentry Software, nor any of its employees, be held liable for anything arising from the usage of this product.

For more information about the CMA for Legacy KM, refer to

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Thanks to everyone who attended our Lunch and Learn session about Monitoring Studio and TrueSight Operations Mgmt|TrueSight Infrastructure Mgmt!

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