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India BMC Remedy User Group

Thriving community from India, with amazing skills on BMC Remedy, and more! A BMC Remedy multi day conference in 2014 and subsequent years, with the best papers from the California WWRUG13 being presented in Bengaluru, towards the end of March!

Announcement 1 Don't Miss BMC Day in Mumbai on 24 Jan'18!
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Recent Activity

Pramod Devkate
Hi All,   We have 5 rows in table and when we click on particular button and Server name = "Development_3" then that row should be selected/Highlighted as shown in below table. I tried table… (Show more)
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Rodrigo Nogueira
Shared by Rodrigo Nogueira from Remedy ITSM1 month ago (Show more)
Hi guys, I have a customer request that I would like to do OOTB, if it is possible. The scenario is: 1 - Support Staff set the work order status to Pending and the reason is "Need more… (Show more)
Shadab Ashraf
You are invited to join us and hundreds of your peers at BMC DAY Mumbai on January 24th. This no-cost, half--day global conference brings together business leaders and IT professionals like you for a… (Show more)
Abhishek Gandham
Hello everyone,   I have an requirement mentioned below: "Whenever any user logs into Remedy (via Web Services too), I need to capture the Login and the Logout time of that particular user in an… (Show more)
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Srinivas Bandi
Hi, I want to send the ticket survey link to the client after every five tickets closed, which raised by the client.
in India BMC Remedy User Group
shakti satpathy
Dear All,   Did anyone have performed Remedy SSO 9.1 installation recently for how to configure a Realm,its authentication part? Please do the needful here if anyone having a sample doc. for the… (Show more)
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Shomit Mitra
Shared by Shomit Mitra from Remedy ITSM3 months ago (Show more)
                                                                                                                                         … (Show more)
Apurva Patel
Hi Team, I am trying to Save SRD through Service Request Definition form. However, I am getting the following error and I am not able to Save the request. Please suggest way forward.
in India BMC Remedy User Group