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Get Started with Smart Reporting

This focus group is to discuss anything and everything about new 'BMC Remedy Smart Reporting' - installation, deployment, functional questions, comparison of Smart Reporting with BMC Dashboard and Analytics.

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Recent Activity

varun kandimalla
Dear ALL, When I am trying to edit any report that  for group data we are getting below error.   Please assist on this case.
Stefan Srbljanin
Hi all,   The hour function does not work as intended (or it does, but the working use goes by me than). When I cast timestamp with DATE and TIME to HOUR I get an TIME factor - an hour, which does… (Show more)
Gargi Khobragade
Hello,   I have created a report for all Active CIs but when I run the report it just keeps rendering even before the filters are displayed  on the left and then eventually gives the below error… (Show more)
Sam Cross
Hi,   I currently have a report on all our top priority calls that are open. The reports runs on Priority Incident/Work Order hyperlink Submit Date Status SLM Status Support Group Assignee… (Show more)
Boopathy Nagaraj
HI,   For some cases I have to set the column value to NULL in my report. I have tried that though using calculated fields but no luck with it. Can anyone help me to find a way to set the Null value… (Show more)
bertrand balenguele
Hi All, Let me explain first, I got three kinds of Worklog note that I want have in three different column for each incident in the report, I mean column A = Note A, column B = Note B and column C… (Show more)
Tamara Cocks
Has anyone successfully done this yet? I've tried to use subqueiries with some success. I used an advanced append subquery and used a left outer join based on the Support Organization. When I do… (Show more)
Zi Sang
Hi,   we have a smart reporting, to get work order completion time.   However, in smart reporting the time is one hour than the time in WO in Smart-IT. For example, for WO12345, the completion… (Show more)
Zi Sang
In Smart Reporting, in calculation field, if i used hand SQL to call the function Hour (), it will convert the timestamp 12:00 AM to Hour 0:00 However, this is wrong, it should be converted to 12:00… (Show more)
Boopathy Nagaraj
Hi All,   Is there any way to export the Smart reporting reports along with its schedule (broadcast) from one environment to other ?   I have tried to export and import  the reports but the… (Show more)
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