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Get Started with Smart Reporting

This focus group is to discuss anything and everything about new 'BMC Remedy Smart Reporting' - installation, deployment, functional questions, comparison of Smart Reporting with BMC Dashboard and Analytics.

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Recent Activity

Jill Robertson
I've been able to eliminate the duplicate records by Editing the Format of EVERY column in the report to suppress duplicates.  This seems excessive.  Why is Smart Reporting showing duplicate… (Show more)
Conor McGinn
Hi,   In Smart Reporting I require to add 1 year to the Submit Date of a ticket, and include that Calculation then as an additional column to the report. Has anyone achieved this.   I have tried to… (Show more)
Gargi Khobragade
Hello, I am trying to add two new tables in the Asset Management(Copy) view in Smart Reporting. But whenever I do so and try to save the view, I get the attached warning message. I even tried… (Show more)
Rob Presland
In Smart Reporting, we want an incident per row in the report, and in each row, a single cell/column with the content from the multiple records from the Work Info table associated with that incident.… (Show more)
Annie Han
Hello,   I would like to filter a field in it's conditional formatting value. Please see the screen shot below. The latest Work Info Submit Date is a calculated field of MAX(Submit Date). The… (Show more)
Matt Stringham
Community,   I'm hoping someone has solved this issues or has a way I can work around it.  I asked bmc support but they say it is as designed but there has got to be a way around it.  In the past… (Show more)
andre vieira
Hello,   Has anybody tried using Smart Reporting report web services? How do they work? I'm having a hard time figuring how to use them   Thanks!
Melanie Jansen
Hi,   Currently, SmartReporting is operating in a single AR System Server environment and we are in the process of creating a Server Group where, at this stage, the Primary and Secondary App servers… (Show more)
Melanie Jansen
Hi,   We had Smart Reporting implemented into the Production environment over a year ago and it was never implemented in the Development environment.   Now we have installed Smart Reporting in the… (Show more)
Sweety Margam
Hello Everyone, I am working on creating a report using sub queries( union) in my report. I was able to create 7 sub queries but for last sub query(7th sub query) I could not get the list of… (Show more)
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