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Hi , Application Version: 7.3 Build: 20171012 Java Version: 1.8.0_161 Operating System: Windows Server 2012 R2 6.3 (amd64) Does any one know of this error? Although I am not… Show more
This is the excerpt where it indicates that sorting can be applied to any visible columns. The only field that appears to be sorting, in my environment is the Name. Any ideas how to get this… Show more
Im creating a report and I have a total value for example of 10,000 and this is my 100%, and I need to keep this number, but when I start adding filters this number will change according to the… Show more
I have the field "Service CI" which only shows the Service CIs that have incidents associated to this field and my number is something like 4K. I have to create an availability but the 4K is not my… Show more
I'm using the countdistinct to get the total in days for a specific period of time (using the field submit date) For example I get the count value for the last 5 days and it returns 5 as expected… Show more
Ageing buckets are useful when analyzing open Tickets in the Report, It helps to identify and Prioritize Open Items, Below steps illustrates how to create ageing buckets in Smart Reporting. … Show more
Hi All, I created customized incident Management View for some report requirement. Added one formula builder field required with Drill Anywhere option. Please suggest. Thanks in Advance. Meera… Show more
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Are people using a readonly verision of production data for Smart Reporting, if so how are you keeping the readonly data updated as new records get created and how often?
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