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Get Started with Smart Reporting

This focus group is to discuss anything and everything about new 'BMC Remedy Smart Reporting' - installation, deployment, functional questions, comparison of Smart Reporting with BMC Dashboard and Analytics.

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Recent Activity

Joseph Ruiz
String: MONTH(`HPD:Help Desk`.`Submit Date`)+datename('mm',`HPD:Help Desk`.`Submit Date`) ERROR (552): The SQL database operation failed.; Conversion failed when converting the nvarchar value… (Show more)
Kamala Iragavarapu
Hello,   User is getting the below error when trying to open up a Change report that consists of Change approvers, approval process name etc columns. I have checked User's permissions as well as… (Show more)
Kamala Iragavarapu
Hello,   I need to add double quotes to a 'Submit Date' column in Remedy Smart Reporting. Double quotes to be added not only to the column heading, but also to the inside data. for non-date type… (Show more)
Phindiwe Moshoele
Hello   I have a client on version 9.0.01 and they have asked me to create a trend report which will show number of incidents logged per prod cat tier 3. The issue I am having is displaying this as… (Show more)
Nehal Ahmad
Hi,   Can any one explain me how I can give permissions to specific number of users to see only those columns in the report for which they have access rights and hide other columns for which they… (Show more)
Phindiwe Moshoele
Hi All   Been a while So I have created a 'carried forward' report which shows open incidents older than 8 days as incidents from last week and anything <=7 days as incidents from this week. I… (Show more)
Jason Miller
I am a bit surprised to find that there are no Smart Reports for Bulk Inventory. it seems like locations and counts would be a function ever asset warehouse would need. Are there any Bulk Inventory… (Show more)
Shaik Sarkar
Trying to achieve Forecast depending on the column value       I am trying to know why the average is being displayed like this.   I am expecting the Average of Closure per SD Agent as  … (Show more)
Sweety Margam
Hi All, I want to add custom values to predefined list of values for filter and run the report with the values selected in it. For example : I want to have custom values in predefined periods… (Show more)
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