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I used the "Advanced Function" feature to concatenate information from the WO / INC columns and was prompted to include a link directed to the URL in the BMC showing the WO / INC data. By analyzing… Show more
Hello All I am trying to find out info on the new roles within smart reporting 9.1.03 and up. I do not see the Report writter and all the old ones, just new fancy names Does anyone have a link i… Show more
I can't see 2 OOTB views (Problem and Change) in Smart IT reporting. They have been there previously, but now i do not see them. How do i correct?
Good morning, Does anyone know how to pull all the assignees in the database into a prompt filter list box instead of just listing the available assignee who is assigned a ticket in the report?… Show more
Using Smart Report from Remedy ITSM 9.1.04, I have customized an OOTB view, buy adding additional fields, all OOTB fields remain unchanged. I'd like to change my report to use this new customized… Show more
Having problems trying to add Calculated fields to the Incident Management View of Smart Reporting (ITSM 9.1.04). We're using Freehand SQL to define the calculated field, and can reference any field… Show more
Greetings to all, Do We have any limitation in a Private report to provide access? Up to how many members I can add in private report Security Access?
Hello, I' am new in Smart Reporting , i need to know if its posisible and how to define a report to List change records with aproval pendings and from who is pending. Thanks in advance Josep
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Hi, Can anyone confirm the major gaps between BMC Analytics and Smart Reporting ? We are working on a migration project where moving the reporting solution from Analytics to Smart Reporting. So all… Show more
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