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Hi, We monitor two email addresses for incoming tickets/requests but can we automatically assign incoming these tickets to two different technician groups, because at the moment a Trackit Admin… Show more
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Hi, I just wondered, would anyone know the best way to assign tickets automatically to a Helpdesk Group, with the Trackit 2020. At the moment, it's assigning tickets to the System… Show more
in Graham Browns Presentation on TSCO Graham Brown
This presentation would be far more informative with the speaker notes. We would like to see the PPT with the speaker notes if you would. Please.
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