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UK User Group

BMC community for anyone from the UK & Ireland

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Recent Activity

David Magill
Hi,      We monitor two email addresses for incoming tickets/requests but can we automatically assign incoming these tickets to two different technician groups, because at the moment a Trackit Admin… (Show more)
in UK User Group
David Magill
Hi,       I just wondered, would anyone know the best way to assign tickets automatically to a Helpdesk Group, with the Trackit 2020. At the moment, it's assigning tickets to the System… (Show more)
in UK User Group
Des Sanders
Graham Browns Presentation on TSCO   Graham Brown
in UK User Group