Can we block attachment modification action as per business rules.
To check if there is any feature in 7.5 for change field action in active link for preventing the attachments from modification.
This is regarding the Attachment Field and not the Workinfo tab which you have in ITSM 7.x. We do not use the ITSM suite. I want to check if
the modification (Add/Remove attachments) to the attachment field can be prevented using active links / filters or any other workflows.
I would like to check if using a workflow we could disable the attachment field modification / addition by not touching its properties.
Our requirement is the attachment fields in the Change form should not be modified after we have moved the status to Reviewed.
Anyone can help me ??